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Customer Relations Representative - State Farm Agent Team Member

Full Time in PORTLAND, OR

Benefits
  • Company parties
  • Competitive salary
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION
As a Customer Relations Representative with Joshua Merrion's State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, cheerful disposition, customer service skills, and your ability to start a conversation out of thin air makes you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and growing the business by understanding customer needs and making appropriate recommendations.
We look forward to connecting with you if you are the goal-driven and customer-oriented team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Property and Casualty as well as Life and Health licenses are required for this position.
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and make appropriate recommendations for other lines of insurance.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
  • Establish new customer contact and acquire new business.
QUALIFICATIONS
  • Dedicated to customer service
  • Understanding the nature of a professional work environment
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Salary pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience
Compensation $50,000.00 - $75,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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