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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fethi Coskun

Fethi Coskun

March 11, 2025

1  out of  5
rating by Fethi Coskun
"Those people are worse to work with. Terrible business to deal with. Absolutely zero Star"
We responded:
"Hi Fethi, It's quite disconcerting to hear you had a poor experience with our office. We do everything we can to make sure each interaction is positive and it sounds like yours was not. I hope you will return my call to discuss the situation. Thank you for giving us the opportunity to serve you"
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Monica Mills

January 22, 2025

5  out of  5
rating by Monica Mills
"It has been great working with Joshua Merrion at State Farm. We were worried about our level of coverage for our first home and he met with us and went over all the ins and outs. I would recommend!"
We responded:
"Thank you so much Monica! It’s been fantastic working with you! "
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Joseph Britton

January 15, 2025

5  out of  5
rating by Joseph Britton
"Always quick to respond, trustworthy and professional"
We responded:
"Thank you Joseph! Your review means so much to us! We appreciate you! We know you have a lot of options out there and the fact that you chose our office is very meaningful! "
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Kai Tacoma

January 9, 2025

5  out of  5
rating by Kai Tacoma
"Sydney B is absolutely amazing! Super helpful from start to finish, and answered all my questions/dealt with me noodling all the options. Thanks Team!"
We responded:
"Thank you for the fantastic review Kai! Sydney is on point for sure! We sincerely appreciate you choosing us to help you with your insurance needs. We know there are a lot of options out there so we will do our best to continue to make you feel as important as you are! Happy New Year!"
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Krystal Neligan

January 3, 2025

5  out of  5
rating by Krystal Neligan
"Rose has been wildly helpful. She got us a quote within 20 minutes of requesting it. She has been very pleasant to speak with and got us much better premiums than the company that we have been insured with for years. 10/10 would recommend. Thank you Rose!"
We responded:
"Wow, Krystal thank you for your review! Rose is a star for sure! We appreciate you joining us!"
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Scott Murase

October 11, 2024

5  out of  5
rating by Scott Murase
"Sydney with Joshua Merrion State Farm Insurance has been great to work with for all of our coverages over the years. Very professional and always quick to respond to our inquiries. Would highly recommend working with Sydney and the team at this office."
We responded:
"Thank you Scott! We appreciate your kind words and working with you. "
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Vince Callahan

September 5, 2024

5  out of  5
rating by Vince Callahan
"I needed to transfer my auto insurance from out of state and it went so smooth going with this location! I worked with Sydney and she answered all of my questions thoroughly and clarified all aspects of my coverage very well. Our conversation didn’t feel rushed at all and she made sure I was comfortable with everything before moving forward. Couldn’t ask for a better experience! Would highly recommend to anyone looking to upgrade their auto insurance in the Portland area."
We responded:
"Vince! Welcome to our family! Thrilled to hear you've had a great experience so far! Thank you for the very generous review and for choosing Joshua Merrion's State Farm Agency!"
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Georgia Millington

September 5, 2024

5  out of  5
rating by Georgia Millington
"They are always so helpful and have answers to my questions or find the answer and is always willing to go that extra mile to assist me or answer questions"
We responded:
"Thank you for your fantastic review Georgia! We'll keep going the extra mile for you. We truly appreciate you choosing Joshua Merrion's State Farm!"
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Kristina Koenig

August 21, 2024

5  out of  5
rating by Kristina Koenig
"Josh, Sydney and the rest of the office always take the time to answer questions and discuss issues. We have never felt hurried when we need help and they have always gone to bat for us to get the best rates and results for any claims. They are quick to respond and make insurance as easy as possible!"
We responded:
"Thank you Kristina!! We love working with you! Very grateful to you for choosing Joshua Merrion's State Farm! "
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Brian Farr

August 13, 2024

5  out of  5
rating by Brian Farr
"Joshua and his team are outstanding insurance professionals! They handle our State Farm auto, condo and umbrella policies. Anytime we have a question about a policy or coverage, they are quick to respond and take the time to sort out all the details of the issue. I really appreciate the good work they do for us."
We responded:
"Thank you very much Brian! It's a pleasure to work with you. Your review means the world!"
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Ben Falakassa

July 18, 2024

5  out of  5
rating by Ben Falakassa
"JOSHUA MERRION is the best insurance agent in the world"
We responded:
"Ben! THANK YOU for being so great to work with! We appreciate you very much! "
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Bob Basar

July 1, 2024

5  out of  5
rating by Bob Basar
"Klarrisa was super nice to deal with me today. I don’t deal with insurance very often. She was able to understand and help me with all my needs. It was a very pleasant experience."
We responded:
"Thank you Bob, for your review! And thank you for choosing Joshua Merrion's State Farm! It's been great working with you!"
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Alice Dale

July 1, 2024

5  out of  5
rating by Alice Dale
"State Farm Insurance has always been helpful and responsive to our insurance needs. Alice"
We responded:
"Thank you Alice! It's been a pleasure working with you over the years! "
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Elizabeth Smalley

June 26, 2024

5  out of  5
rating by Elizabeth Smalley
"We have worked with Joshua Merrion from State Farm, for serveral years and I highly recommend him. Joshua is very responsive and available, always quick to address my questions and concerns. He takes the time to explain my options and policy coverages clearly and patiently, demonstrating both professionalism and a personable demeanor. I highly recommend Joshua for anyone looking for a thoughtful and helpful insurance agent who makes the process straightforward and pleasant."
We responded:
"Thank you for such an outstanding review, Elizabeth! We've enjoyed serving you and look forward to many more years of continuing to do so! Thank you very much for choosing Joshua Merrion's State Farm! "
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C C

June 21, 2024

5  out of  5
rating by C C
"I have had a great experience with the team at Joshua Merrion State Farm. I’ve been working with an amazing agent, Sydney, for the past couple of years and have remained with this insurance provider because of her incredible service. Sydney is always helpful, pleasant, and patient with me, taking the time to explain nuances of policies in an easily understandable way. I never feel pressured to buy additional coverage or services though they are offered, making me confident that I can trust in the services provided by this office and reassured by their transparency."
We responded:
"Thank so much for your review CC! We know they're are a lot of options out there and we are super grateful you've chosen Joshua Merrion's State Farm! It's ben a pleasure working with you! "
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james siuty

June 20, 2024

5  out of  5
rating by james siuty
"Our family has been with Joshua’s office for years. The process of working out a holistic set of policies to cover my family’s needs was easy. I’ve appreciated how proactive his team has been around renewals and periodic check-ins."
We responded:
"Thank you James! Your feedback is very appreciated. It's been a pleasure working with you all these years. Thanks for choosing Joshua Merrion's State Farm Agency! "
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Brett Borders

June 19, 2024

5  out of  5
rating by Brett Borders
"For years we had an incredibly hard time finding an insurance agent who did more than just sit back and collect premiums without doing anything. That changed when we finally found Josh and his team. They are a breath of fresh air — professional, highly responsive and they actually do what they say they will. Highly, highly, highly recommend!"
We responded:
"Brett! Thank you very much! It's been an outstanding experience working with you as well :) thank you for choosing Joshua Merrion's State Farm! "
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Steve Grover

June 19, 2024

5  out of  5
rating by Steve Grover
"Sydney was extremely responsive and helpful, great agent!"
We responded:
"Thank you Steve! Thanks very much for choosing Joshua Merrion’s State Farm! "
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Gino Belmares

June 18, 2024

5  out of  5
rating by Gino Belmares
"Klarrisa was very helpful, great customer service and very courteous."
We responded:
"Thank you for your great review, Gino! We REALLY appreciate you choosing Joshua Merrion State Farm!"
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Lia Cernauskas

June 15, 2024

5  out of  5
rating by Lia Cernauskas
"Sydney was so friendly and helpful throughout the process of switching over our auto and renter’s insurance! My partner and I don’t have much experience shopping around for insurance, and Sydney patiently explained what the different details and coverages meant, including her suggestions for us. Thanks for taking the time to help us 🙂"
We responded:
"Thank you for your very kind review Lia! Welcome to Joshua Merrion’s State Farm! We’ll continue doing our best to make your experience with our office and State Farm the best it can be. "
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jez ramos

June 13, 2024

5  out of  5
rating by jez ramos
"I am actually struggling to understand how insurance works and Rose of Joshua Merrion - State Farm has always been helpful and patient! Not only that they would give us the best rates but also they would make you understand how it works! And contacting their office is very easy."
We responded:
"Wow, that makes us feel great! We are so grateful to be working with you. Thank you for your review!!"
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Gabriel Schrock

June 13, 2024

5  out of  5
rating by Gabriel Schrock
"Responsive office and agent. Happy to have worked with."
We responded:
"Thank you very much for your review Gabriel! We are very happy to be working with you as well!"
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W Z

June 8, 2024

5  out of  5
rating by W Z
"Sydney was incredible and made sure I got a great renter and auto policy. She was very patient and made sure that I understood and was comfortable with my policies before purchasing. Afterwards, she remained available for any questions I had and is always very prompt reaching out. I really appreciate having so much support to guide me through the insurance process. As someone who hasn’t needed car insurance for 10+ years prior, I highly recommend her as someone who knows the business and is willing to spend time with you to go over all the details."
We responded:
"Thank you so much for your fantastic review! It means we are accomplishing our goal of building relationships, not just writing car insurance and homeowners insurance! We appreciate you very much! "
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Ed Chang

June 7, 2024

5  out of  5
rating by Ed Chang
"I live in California and purchased an investment property in Portland. Sydney helped me successfully secure a homeowner’s policy to protect my asset after navigating the process since I had a previous claim for a different property. She was very professional and detail oriented which I appreciated. Excellent work and I highly recommend!"
We responded:
"Thank you for your kind words, Ed! And thank you very much for choosing Joshua Merrion’s State Farm! We'll continue to work hard to keep your trust."
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Eric Brown

June 5, 2024

5  out of  5
rating by Eric Brown
"We have been super happy with Joshua and his office. He is super helpful and patient with us when we have questions and needs. He and his office is proactive but not pushy when things on our side fall through the cracks and when checking in annually to run through any needed changes and or to discuss additional options (the dreaded upsell - but again in those moments he is thoughtful and good at explaining and providing info to make an informed decision but not the aggressive and awful pushy salesperson that is all too common out there). Also have never had any complaints knock on wood with State Farm and the service provided itself."
We responded:
"Thank you so much Eric! It's been great working with you over the years. Looking forward to many more years of serving you and your family! "