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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Murase

October 11, 2024

5  out of  5
rating by Scott Murase
"Sydney with Joshua Merrion State Farm Insurance has been great to work with for all of our coverages over the years. Very professional and always quick to respond to our inquiries. Would highly recommend working with Sydney and the team at this office."
We responded:
"Thank you Scott! We appreciate your kind words and working with you. "
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Vince Callahan

September 5, 2024

5  out of  5
rating by Vince Callahan
"I needed to transfer my auto insurance from out of state and it went so smooth going with this location! I worked with Sydney and she answered all of my questions thoroughly and clarified all aspects of my coverage very well. Our conversation didn’t feel rushed at all and she made sure I was comfortable with everything before moving forward. Couldn’t ask for a better experience! Would highly recommend to anyone looking to upgrade their auto insurance in the Portland area."
We responded:
"Vince! Welcome to our family! Thrilled to hear you've had a great experience so far! Thank you for the very generous review and for choosing Joshua Merrion's State Farm Agency!"
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Georgia Millington

September 5, 2024

5  out of  5
rating by Georgia Millington
"They are always so helpful and have answers to my questions or find the answer and is always willing to go that extra mile to assist me or answer questions"
We responded:
"Thank you for your fantastic review Georgia! We'll keep going the extra mile for you. We truly appreciate you choosing Joshua Merrion's State Farm!"
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Kristina Koenig

August 21, 2024

5  out of  5
rating by Kristina Koenig
"Josh, Sydney and the rest of the office always take the time to answer questions and discuss issues. We have never felt hurried when we need help and they have always gone to bat for us to get the best rates and results for any claims. They are quick to respond and make insurance as easy as possible!"
We responded:
"Thank you Kristina!! We love working with you! Very grateful to you for choosing Joshua Merrion's State Farm! "
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Brian Farr

August 13, 2024

5  out of  5
rating by Brian Farr
"Joshua and his team are outstanding insurance professionals! They handle our State Farm auto, condo and umbrella policies. Anytime we have a question about a policy or coverage, they are quick to respond and take the time to sort out all the details of the issue. I really appreciate the good work they do for us."
We responded:
"Thank you very much Brian! It's a pleasure to work with you. Your review means the world!"
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Ben Falakassa

July 18, 2024

5  out of  5
rating by Ben Falakassa
"JOSHUA MERRION is the best insurance agent in the world"
We responded:
"Ben! THANK YOU for being so great to work with! We appreciate you very much! "
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Bob Basar

July 1, 2024

5  out of  5
rating by Bob Basar
"Klarrisa was super nice to deal with me today. I don’t deal with insurance very often. She was able to understand and help me with all my needs. It was a very pleasant experience."
We responded:
"Thank you Bob, for your review! And thank you for choosing Joshua Merrion's State Farm! It's been great working with you!"
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Alice Dale

July 1, 2024

5  out of  5
rating by Alice Dale
"State Farm Insurance has always been helpful and responsive to our insurance needs. Alice"
We responded:
"Thank you Alice! It's been a pleasure working with you over the years! "
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Elizabeth Smalley

June 26, 2024

5  out of  5
rating by Elizabeth Smalley
"We have worked with Joshua Merrion from State Farm, for serveral years and I highly recommend him. Joshua is very responsive and available, always quick to address my questions and concerns. He takes the time to explain my options and policy coverages clearly and patiently, demonstrating both professionalism and a personable demeanor. I highly recommend Joshua for anyone looking for a thoughtful and helpful insurance agent who makes the process straightforward and pleasant."
We responded:
"Thank you for such an outstanding review, Elizabeth! We've enjoyed serving you and look forward to many more years of continuing to do so! Thank you very much for choosing Joshua Merrion's State Farm! "
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C C

June 21, 2024

5  out of  5
rating by C C
"I have had a great experience with the team at Joshua Merrion State Farm. I’ve been working with an amazing agent, Sydney, for the past couple of years and have remained with this insurance provider because of her incredible service. Sydney is always helpful, pleasant, and patient with me, taking the time to explain nuances of policies in an easily understandable way. I never feel pressured to buy additional coverage or services though they are offered, making me confident that I can trust in the services provided by this office and reassured by their transparency."
We responded:
"Thank so much for your review CC! We know they're are a lot of options out there and we are super grateful you've chosen Joshua Merrion's State Farm! It's ben a pleasure working with you! "
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james siuty

June 20, 2024

5  out of  5
rating by james siuty
"Our family has been with Joshua’s office for years. The process of working out a holistic set of policies to cover my family’s needs was easy. I’ve appreciated how proactive his team has been around renewals and periodic check-ins."
We responded:
"Thank you James! Your feedback is very appreciated. It's been a pleasure working with you all these years. Thanks for choosing Joshua Merrion's State Farm Agency! "
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Brett Borders

June 19, 2024

5  out of  5
rating by Brett Borders
"For years we had an incredibly hard time finding an insurance agent who did more than just sit back and collect premiums without doing anything. That changed when we finally found Josh and his team. They are a breath of fresh air — professional, highly responsive and they actually do what they say they will. Highly, highly, highly recommend!"
We responded:
"Brett! Thank you very much! It's been an outstanding experience working with you as well :) thank you for choosing Joshua Merrion's State Farm! "
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Steve Grover

June 19, 2024

5  out of  5
rating by Steve Grover
"Sydney was extremely responsive and helpful, great agent!"
We responded:
"Thank you Steve! Thanks very much for choosing Joshua Merrion’s State Farm! "
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Gino Belmares

June 18, 2024

5  out of  5
rating by Gino Belmares
"Klarrisa was very helpful, great customer service and very courteous."
We responded:
"Thank you for your great review, Gino! We REALLY appreciate you choosing Joshua Merrion State Farm!"
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Lia Cernauskas

June 15, 2024

5  out of  5
rating by Lia Cernauskas
"Sydney was so friendly and helpful throughout the process of switching over our auto and renter’s insurance! My partner and I don’t have much experience shopping around for insurance, and Sydney patiently explained what the different details and coverages meant, including her suggestions for us. Thanks for taking the time to help us 🙂"
We responded:
"Thank you for your very kind review Lia! Welcome to Joshua Merrion’s State Farm! We’ll continue doing our best to make your experience with our office and State Farm the best it can be. "
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jez ramos

June 13, 2024

5  out of  5
rating by jez ramos
"I am actually struggling to understand how insurance works and Rose of Joshua Merrion - State Farm has always been helpful and patient! Not only that they would give us the best rates but also they would make you understand how it works! And contacting their office is very easy."
We responded:
"Wow, that makes us feel great! We are so grateful to be working with you. Thank you for your review!!"
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Gabriel Schrock

June 13, 2024

5  out of  5
rating by Gabriel Schrock
"Responsive office and agent. Happy to have worked with."
We responded:
"Thank you very much for your review Gabriel! We are very happy to be working with you as well!"
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W Z

June 8, 2024

5  out of  5
rating by W Z
"Sydney was incredible and made sure I got a great renter and auto policy. She was very patient and made sure that I understood and was comfortable with my policies before purchasing. Afterwards, she remained available for any questions I had and is always very prompt reaching out. I really appreciate having so much support to guide me through the insurance process. As someone who hasn’t needed car insurance for 10+ years prior, I highly recommend her as someone who knows the business and is willing to spend time with you to go over all the details."
We responded:
"Thank you so much for your fantastic review! It means we are accomplishing our goal of building relationships, not just writing car insurance and homeowners insurance! We appreciate you very much! "
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Ed Chang

June 7, 2024

5  out of  5
rating by Ed Chang
"I live in California and purchased an investment property in Portland. Sydney helped me successfully secure a homeowner’s policy to protect my asset after navigating the process since I had a previous claim for a different property. She was very professional and detail oriented which I appreciated. Excellent work and I highly recommend!"
We responded:
"Thank you for your kind words, Ed! And thank you very much for choosing Joshua Merrion’s State Farm! We'll continue to work hard to keep your trust."
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Eric Brown

June 5, 2024

5  out of  5
rating by Eric Brown
"We have been super happy with Joshua and his office. He is super helpful and patient with us when we have questions and needs. He and his office is proactive but not pushy when things on our side fall through the cracks and when checking in annually to run through any needed changes and or to discuss additional options (the dreaded upsell - but again in those moments he is thoughtful and good at explaining and providing info to make an informed decision but not the aggressive and awful pushy salesperson that is all too common out there). Also have never had any complaints knock on wood with State Farm and the service provided itself."
We responded:
"Thank you so much Eric! It's been great working with you over the years. Looking forward to many more years of serving you and your family! "
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Mary Rarick

January 9, 2024

5  out of  5
rating by Mary Rarick
"When I flooded our condo my State Farm agent was the first person I called. In addition to have an incredibly support system by my side I was relieved to be treated with grace and respect. During the 2+ months of our displacement while repairs were being completed they kept in touch and covered everything as promised until our home was restored. We've been with State Farm for nearly 30 years. They are quite simply the best."
We responded:
"Thank you Mary for your review! It’s a pleasure serving you!! "
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Steven Maser

December 24, 2023

5  out of  5
rating by Steven Maser
"Joshua took over when our long-time State Farm Agent retired. Joshua and his staff have been exceptionally helpful. We have home, auto, and an umbrella policy with them. They answer questions promptly. They work to clarify our needs and to match our insurance coverage to those needs. Unless required by law, nothing more and nothing less. Joshua has provided sound advice. I have found he and his staff to be consummate problem-solvers. If I bring an issue to them, they're "on it" and get back to me in a timely way to recommend solutions."
We responded:
"Steve, thank you so much for the thoughtful review. We are very grateful to be able to partner with you for your insurance. It's a pleasure working with you! "
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Olivia Valiante

December 15, 2023

5  out of  5
rating by Olivia Valiante
"Sydney was awesome! I really appreciated her help and follow-up on everything I had questions about!"
We responded:
"Thank you for your review Olivia! It's true, Sydney is a star! We appreciate you!"
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Trent Toyama

November 30, 2023

5  out of  5
rating by Trent Toyama
"I found Joshua to be very personable and helpful when answering my questions about many types of insurance!"
We responded:
"Trent thank you so much! We're so happy you're our customer! Stop by for a coffee sometime and say hello!"
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Simon Asher

November 15, 2023

5  out of  5
rating by Simon Asher
"Joshua & staff made my quick year and a half in Portland a blessing!! Incredibly easy to work with and timely when I needed it, everyone in the office works so hard and effectively. Thanks y’all!!"
We responded:
"Thank YOU Simon! Best wishes to you. It was great being able to serve you over the last year+!!"