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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marii Alvarez

March 13, 2024

1  out of  5 rating by Marii Alvarez
"Did not had the greatest experience with this office. I did not work directly with the agent I worked with his staff. After cancelling my policy a tried to reach out because of some questions I had with a refund that was sent to me. Never heard back from them."
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Mary Rarick

January 9, 2024

5  out of  5 rating by Mary Rarick
"When I flooded our condo my State Farm agent was the first person I called. In addition to have an incredibly support system by my side I was relieved to be treated with grace and respect. During the 2+ months of our displacement while repairs were being completed they kept in touch and covered everything as promised until our home was restored. We've been with State Farm for nearly 30 years. They are quite simply the best."
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Steven Maser

December 24, 2023

5  out of  5 rating by Steven Maser
"Joshua took over when our long-time State Farm Agent retired. Joshua and his staff have been exceptionally helpful. We have home, auto, and an umbrella policy with them. They answer questions promptly. They work to clarify our needs and to match our insurance coverage to those needs. Unless required by law, nothing more and nothing less. Joshua has provided sound advice. I have found he and his staff to be consummate problem-solvers. If I bring an issue to them, they're "on it" and get back to me in a timely way to recommend solutions."
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Olivia Valiante

December 15, 2023

5  out of  5 rating by Olivia Valiante
"Sydney was awesome! I really appreciated her help and follow-up on everything I had questions about!"
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Trent Toyama

November 30, 2023

5  out of  5 rating by Trent Toyama
"I found Joshua to be very personable and helpful when answering my questions about many types of insurance!"
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Simon Asher

November 15, 2023

5  out of  5 rating by Simon Asher
"Joshua & staff made my quick year and a half in Portland a blessing!! Incredibly easy to work with and timely when I needed it, everyone in the office works so hard and effectively. Thanks y’all!!"
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Jacquelyn Jason

November 8, 2023

5  out of  5 rating by Jacquelyn Jason
"My experience with Joshua was great! He was extremely prompt, patient and knowledgeable. He asked me questions without making me feel like he was trying to force a sale, answered any questions or concerns I had, and when I left a message with someone asking him to call me back he did so within the hour."
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October 6, 2023

5  out of  5 rating by FlowerW
"I had a great experience with Sydney over the phone, I was nervous about getting insurance on time and I really appreciate how helpful and informative she was, thank you!"
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Robbie Allen

August 25, 2023

5  out of  5 rating by Robbie Allen
"Nice people and good service. Also good coverage and good prices. Senserley your cullent Robbie Allen"
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Aisaya Corbray

July 7, 2023

5  out of  5 rating by Aisaya Corbray
"Very nice and helpful insurance office. It was taking my other provider multiple days to get coverage for a new car I bought - when I walked into the Merrion State Farm, I walked out fully covered less than 30 minutes later. Thank you, Sydney!"
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John Lafrentz

June 7, 2023

5  out of  5 rating by John Lafrentz
"Sydney come through in a flash with solid renter's coverage and an option to reduce premiums on my auto policy. Great agent. Great service!"
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Craig Denny

June 6, 2023

5  out of  5 rating by Craig Denny
"I have had a great experience with Joshua Merrion and State Farm. The personalized service, customer service and foresight into my needs is exceptional. They make everything easy and are very informative. Having a question answered by your agent over the phone is so much better than the phone tree you have to go through with other insurance companies. I have had the best experience and can’t recommend Joshua and State Farm insurance enough. Better than 5 stars!"
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Bryan Sanders

May 10, 2023

5  out of  5 rating by Bryan Sanders
"Joshua, a gentleman and scholar. He’s the Jake to my State Farm. He’s the Ronald to my McDonald. He is the Cane I am Raising. Always a pleasure doing business with him and his team. #MerrionMayhem"
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Mia Palau

April 26, 2023

5  out of  5 rating by Mia Palau
"Thank you, especially Juanima Hiatt, for an excellent customer service."
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Dr Peggy

April 20, 2023

5  out of  5 rating by Dr Peggy
"Juanima Hiatt patiently helped me identify an online driver safety course to get the Defensive Driver Discount with State Farm. She answered all my questions enthusiastically and tirelessly about the selection of courses, sent me the links, and wrote the nicest congratulatory email when I completed the course. Thank you, Juanima! It was the best experience so far with State Farm."
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Bailey Buchholz

April 18, 2023

5  out of  5 rating by Bailey Buchholz
"Joshua Merrion’s team is always kind and considerate on the phone, and they have helped me save a lot of money! Great service!"
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Ryan Sheehan

April 18, 2023

5  out of  5 rating by Ryan Sheehan
"Incredibly friendly, welcoming and knowledgeable state farm office. The staff not only helped me with my insurance policy updates but also offered recommendations on local food and fun as I move into the city."
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Karla Prater

April 12, 2023

5  out of  5 rating by Karla Prater
"We signed on with State Farm as our rates were raised with another company’s. Joshua heard our concerns and provided more services at a lower cost than what we previously had. Onboarding has been a breeze, and he’s made sure we fully understand our policies. We appreciate Joshua and his team’s professionalism and expertise."
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Ameet Advani

March 20, 2023

5  out of  5 rating by Ameet Advani
"Joshua and his team consistently go above and beyond in service and competitive pricing. Highly recommended"
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Rachel Beskow

March 15, 2023

5  out of  5 rating by Rachel Beskow
"Very dedicated to the customer; extremely helpful and broke down my policy in terms that were understandable. They care so much about you as a person and want to make sure you feel supported and taken care of in every aspect of life."
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Christina Beningfield

March 3, 2023

5  out of  5 rating by Christina Beningfield
"I am so happy with my car and life insurance rates with State Farm. I’m saving over $100 compared to my last carrier, especially with past insurance claims on my record. Joshua is very knowledgeable, friendly, and a delight to work with. I feel confident asking him any questions I have about my policies and he makes sure to check in every year to make sure they still work with my life changes. Accessibility is great too with the State Farm app or direct contact with your agent."
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Cindy Hatch

February 8, 2023

5  out of  5 rating by Cindy Hatch
"Insurance isn't something most people look forward to dealing with and I admit I was dreading switching companies but the process was actually painless. Juanima was great to work with and explained everything in a way that made it easy. Tracie took care of getting all of my policies transferred over seamlessly. Thank you both!"
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Chris Karlin (Eater10000)

January 6, 2023

5  out of  5 rating by Chris Karlin (Eater10000)
"Very helpful staff."
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Dru Martin

January 6, 2023

5  out of  5 rating by Dru Martin
"I just had my annual review with Josh and it's a great reminder of the power of having great people in your corner. We love working with Josh and his friendly team. It's nice to know we've got relationship that we can count on when we might need it down the road."
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December 20, 2022

5  out of  5 rating by D S
"I have always received excellent assistance and care from Joshua Merrion's office. I received a hand written thank you letter for sending a friend to them, which was pretty thoughtful and rare, in my opinion. My friend back home, Art, was my State Farm agent. When things go sideways and you need your insurance, it's nice when you trust person helping you and that they have your best interest at heart. Sydney, who works in Mr. Merrion's office, apart from always being incredibly competent and helpful, is a genuinely kind and considerate person who had helped me on numerous occasions with my auto and renters insurance. Not kidding, these folks are the best. Thanks for the help."